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Shipping & Returns

Xerarchs Foods usually ships products using the USPS Flate Rate shipping boxes. If you would like a different method of shipping used, send us an email after you complete your order and arrangements will be made.

Altering our shipping method may result in changes to your order total.

All products are sold “as is”. The customer assumes the responsibility for the purchase, and no refunds will be issued for products that are "too hot" or "too spicy" as all labels are clearly marked for heat levels. We will issue partial refunds for broken jars, unless the customer would like a replacement. The customer will provide pictures of the broken product to get credit for the broken shipment.

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